Clean Beauty Ambassador
We are seeking a Clean Beauty Ambassador to join Credo Beauty Seattle. With multiple boutiques nationwide, our retail environment is one where we meet our guests wherever they may be in their clean beauty journey. Whether knowing what they put on their body is of the most importance to someone just looking for a new eye shadow. Credo Beauty’s in-store ambassadors are informed, passionate advocates for clean beauty and provide exceptional in-store guest service. You will be responsible for representing the brand’s values to our retail guests.
The Clean Beauty Ambassador role includes a 90-day learning journey designed to build deep product knowledge and guest engagement skills. Upon successful completion of this 90-day program, Ambassadors will be promoted to Clean Beauty Expert.
MAIN RESPONSIBLITIES
- Promptly greet and warmly interact with guests.
- Offer friendly, knowledgeable, and courteous service that always takes priority over other related duties.
- Complete required learning modules to stay informed regarding our mission and values, new or existing products, elevated service techniques and makeup and skincare services to better serve our guests.
- Provide personalized product recommendations based on customer needs or goals.
- Educate guests on Credo’s commitment to safety, sustainability, sourcing, ethics, transparency, and ingredients.
- Perform Credo Services including mini facials, skincare consultations, and makeup applications.
- Courteously handle sales, refunds, and exchanges using the store point of sale system.
- Utilize store clientele platform to build relationships. (Credo Live)
- Participate in physical inventory preparation, organization, and cycle counting.
- Openly and effectively communicate with my peers, store leadership, in-store brand representatives and store Guests.
- Partner with store leaders to open and close the store per instructed standards.
- Maintain the visual merchandising standards by supporting daily cleaning, maintaining stock and visual presentations.
- Maintain awareness and contribute to achieving store sales goals and store metrics while supporting company initiatives.
- Adhere to Credo Dress-Code and Hygiene Policy.
- Required to lift, move, carry, and organize incoming and outgoing inventory. (up to 50 pounds)
- The ability to stand for long periods of time and consistently move around the sales floor for the duration of your shift.
- The ability to maintain consistency and reliability when working and showing up to your scheduled shifts on time.
- Additional store duties as needed.
SKILLS & QUALIFICATIONS
- Strong communication skills, ability to multitask, and comfortability with computer/store systems.
- Flexible availability to work mornings/afternoons, early evenings, weekends and holidays. Must be able to work at least 1 weekend day.
- A willingness to embrace change and to adapt to strategic pivots.
- Additional education in esthetics or relevant fields is a plus.
Clean Beauty Lead
We are seeking a Clean Beauty Lead to join Credo Seattle. With multiple boutiques nationwide, our retail environment is one where we meet our guests wherever they may be in their clean beauty journey. Whether knowing what they put on their body is of the most importance to someone or just looking for a new eye shadow. Credo’s in-store Leads are informed, passionate advocates for clean beauty and provide exceptional in-store customer service. You will be responsible for representing the brand’s values to our retail guests.
The ideal candidate has experience in
• 2+ years retail beauty keyholder/leadership store experience required.
• The beauty industry, specifically in an in-store service & selling environment.
• Demonstrating and promoting beauty products spanning skincare, makeup, body, and hair care – including products with varying textures and fragrances.
• Building and sustaining relationships with guests and team members.
• Contributing to a positive and solution-oriented work environment and a commitment to fostering an inclusive workspace.
MAIN RESPONSIBLITIES
Service & Selling
• Exhibits strong floor awareness to ensure all guests are warmly and promptly greeted by store team.
• Confidently lead conversations with guests pertaining to our Credo mission, pillars, and brand initiatives.
• Expertly perform Credo services including; skincare consultations, mini facials, and makeup applications.
• Influence guests by identifying their needs and suggesting products to support sales goals. Identifies the opportunity to upsell products and services while role modeling our Service & Selling Model.
• Stay informed regarding new or existing products (e.g., their ingredients and benefits) to better serve our guests.
• Offers friendly, knowledgeable, and courteous service that always takes priority over other related duties.
• Provides enhanced product recommendations based on guests’ needs or goals.
Training
• Ensure you and your team offer friendly, knowledgeable, and courteous service that always takes priority over other related duties.
• Complete elective and required learning modules to stay informed regarding our mission and values, new or existing products, elevated service techniques and makeup and skincare services to better serve our guests.
• Utilize your Credo Education knowledge to offer expert product recommendations that fit your guests’ needs.
• Be available as a resource to share your Credo Product, Service & Selling knowledge with your fellow CBAs and CBEs.
• Acts as in-store training liaison working directly with the Credo Training & Education Team to drive daily training initiatives.
• Monitor Credo Learn engagement, and encourage team completion
• Attend monthly Education & Training meetings – cascading information back to store teams.
• Partner with management to support training for new hires and/or seasonal staff.
Operations & Management
• Partner with management to review the daily/weekly/monthly sales plan and execute to support and meet goals.
• Supports and drives company initiatives, (Sustainability, brand launches, featured campaigns, eventing.
• Ensure consistent communication with the Store Manager to provide clear and consistent updates to the store team.
• Uphold company policies and communicate with Store Manager to report any performance and or policy violations.
• Openly and effectively communicates with my peers, Store Managers, in-store brand representatives and store Guests.
• Courteously handle sales, refunds, exchanges, and cash handling responsibilities (select markets) using the store point of sale system.
• Utilize store clientele platform to build relationships while supporting team clienteling goals. (Credo Live)
• Participate and help lead physical inventory preparation, organization, and cycle counting.
• Lead the store opening and closing duties per instructed standards.
• Follows and upholds the visual merchandising standards by supporting daily cleaning,
maintaining stock and visual presentations in compliance with HQ directives.
• Adhere to Credo Dress-Code and Hygiene Policy.
• Required to lift, move, carry, and organize incoming and outgoing inventory. (up to 50 pounds)
• The ability to stand for long periods of time and consistently move around the sales floor for the duration of your shift.
• The ability to maintain consistency and reliability when working and showing up to your scheduled shifts on time.
• Additional store duties as needed.
SKILLS & QUALIFICATIONS
• Effective communication skills, ability to multitask, and comfortability with computer/store systems.
• Adaptability and the capacity to respond quickly to challenges and remain cognizant of shifting store priorities as they occur.
• Flexible availability to work mornings/afternoons, early evenings, weekends, and holidays. Must be able to work at least 1 weekend day.
• Additional education in esthetics or relevant fields is a plus.
Retail Store Manager
We are seeking a highly motivated and experienced Store Manager to lead our retail team of Gearheads to connect customers to their pursuits outside and support their gear-related needs. As the Store Manager, you will be responsible for overseeing the day-to-day operations of our physical store, ensuring the highest level of customer service, sales productivity, merchandising decisions, inventory integrity and store profitability. You will also be responsible for extending Backcountry’s culture, core values and operating principles into your workplace, maintaining a positive and enthusiastic work environment.
What you get to do every day:
- Manage all aspects of store operations; sales, customer service, inventory, scheduling and payroll, events, partnerships, and visual merchandising
- Monitor store performance metrics, develop action plans and execute to delivery Budget goals across selling and profitability
- Recruit and train a staff of Gearhead product experts, capable of speaking to technical goods and supporting our customers outdoor activities and needs
- Maintain elevated standards of customer experience and selling productivity; fitting rooms, footwear, technical hardgoods, and general zoning
- Build loyalty and satisfaction with customers through positive interactions, relationship building activities, and prompt resolution of any issue
- Identify local marketing opportunities to further engagement in the community
- Manage inventory levels, maintain healthy shrink %, promote placement to key items, and identify gaps in product mix and collaborate to achieve a productive assortment strategy
- Maintain a positive and enthusiastic work environment, promoting teamwork, collaboration, and open communication
- Develop and maintain strong relationships with vendors, carriers, landlords, and other key stakeholders
- Collaborate with our online store team to ensure consistency across all sales channels and provide seamless customer experiences
What you bring to the role:
- 5+ years of experience in retail leadership, preferably in an outdoor retail or e-commerce company
- Proven track record of achieving sales targets and maximizing profitability
- Strong leadership, communication, and interpersonal skills
- Excellent organizational and time-management skills
- Ability to prioritize tasks, remain flexible and adapt quickly
- Proficient in Microsoft Office, point-of-sale (POS) systems and Scheduling tools
- Passion for the outdoors and outdoor products
Physical Requirements:
- Ability to communicate verbally and work cooperatively with associates and customers
- Ability to remain standing for up to 5 hours at a time
- Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor
- Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor
- Ability to lift and/or move merchandise weighing up to 50 lbs.
- Ability to ascend/descend ladders to retrieve and/or move merchandise
- Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work
- Must have a flexible schedule, including availability for nights, weekends, and holidays
- Regular and predictable attendance
$80,000 – $85,000 a year
Part Time Retail Sales Leader
A Lead Guide is our version of a retail sales leader who is customer-obsessed, fit-focused, incentive-driven, and a sales powerhouse. Our Lead Guides use their product knowledge to deliver an exceptional customer experience in a unique retail setting. At Bonobos, we offer a best-in-class product assortment that includes a full wardrobe of better-fitting men’s clothing, for every guy, for every occasion, with clothes available to try on at our retail Guideshop locations. Our one-on-one, appointment-based experience offers customers both an alternative and complementary service to our web-based store. Don’t think traditional retail; what we’re building you haven’t seen before.
KEY RESPONSIBILITIES
- Deliver an exceptional customer experience and maximize personal sales results
- Coach Guides during scheduled shifts to provide an exceptional customer experience
- Execute closing and opening Guideshop duties as assigned
- Act as the leader and take on management responsibilities when the Guideshop Manager is not available
- Support expense budget, payroll control and procedural compliance for Guideshop
REQUIRED EXPERIENCE & QUALIFICATIONS
- Have 2-5 years of retail or sales experience in a leadership capacity or relevant experience
- Consistently achieve personal and overall store sales goals
- Able to work a flexible schedule according to the needs of the business, including evenings, weekends, and holidays
- Knowledge of men’s fashion, fabrics, styles and fit
PREFERRED QUALIFICATIONS (SKILLS AND ABILITIES)
- Know or want to learn as much as possible about men’s fashion, fabrics, styles, and fit
- Cultivate an environment of genuine connection where all customers and associates feel welcome, heard, and valued
- Are enthusiastic about coaching and mentoring a team and inspired to lead by example
- Create and ensure a cohesive work environment that inspires engagement
- Self-motivated and confident in your ability to network and generate leads
- Strong time management, organizational skills and skilled at written and verbal communication
BENEFITS AND COMPENSATION
PHOENIX offers a range of benefits to help protect full-time associate’s health and long-term financial security including:
- Medical, pharmacy, dental and vision coverage
- 401(k) and Roth 401(k) with Company match
- Merchandise discount
- Paid Time Off
- Parental leave for new moms and dads
For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more.
Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.
Full-time and part-time associates may also be eligible to participate in the Bonobos Guideshop Incentive Plan.
Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate.
Pay Range
$27.00 – $32.00 per hour
Part Time Retail Sales Associate
A Guide is our version of a retail sales associate who is customer-obsessed, fit-focused, incentive-driven, and a sales powerhouse. Our Guides bring their knowledge to the forefront and deliver exceptional customer experience in a unique retail setting. At Bonobos, we offer a best-in-class product assortment that includes a full wardrobe of better-fitting men’s clothing, for every guy, for every occasion, with clothes available to try on at our retail Guideshop locations. Our one-on-one, appointment-based experience offers customers both an alternative and complementary service to our web-based store. Don’t think traditional retail; what we’re building you haven’t seen before.
Key Responsibilities
- Responsible for delivering exceptional customer experiences and maximizing personal sales results
- Cultivate an environment of genuine customer connection where all customers feel welcome, heard, and valued
- Generate leads for current and future Bonobos business
- Consistently achieve personal sales goals
- Must be able to work a flexible schedule according to the needs of the business, including evenings, weekends, and holidays
Essential Qualifications
- Have 1-3 years of sales or relevant experience
- Knowledge of men’s fashion, fabrics, styles, and fit
Preferred Qualifications (Skills and Abilities)
- Collaborative, work well in a team setting and driven by relationship building
- Self-starter that values self-awareness, intellectual honesty, judgement, empathy and positive energy
- Possess strong time management and organizational skills
- Strong communicator and skilled at written and verbal communication
Benefits and Compensation
PHOENIX offers a range of benefits to help protect full-time associate’s health and long-term financial security including:
- Medical, pharmacy, dental and vision coverage
- 401(k) and Roth 401(k) with Company match
- Merchandise discount
- Paid Time Off
- Parental leave for new moms and dads
For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more.
Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.
Ful-time and part-time associates may also be eligible to participate in the Bonobos Guideshop Incentive Plan.
Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate.
Pay Range
$21.30 – $25.00 per hour
Part-Time Sales Associate
Our Retail team creates a transformative experience for each and every customer that visits any of our seventeen stores. We build connections with our customers through product education, world-class-service standards, and operational excellence. We pride ourselves in owning the offline touch point for our brand, and use it as an opportunity to foster a stronger Away community.
What you’ll do as a Sales Associate
- You’ll embody our brand standards and core values by consistently delivering best-in-class, exceptional customer service to every person, every time
- You’ll create a personalized and memorable experience for each and every customer, expanding on love of travel to further drive community and connection
- You’ll consistently meet individual KPI expectations and sales goals
- You’ll pursue and maintain the highest level of product knowledge and expertise, guiding our customers through an Away focused shopping, product and sales journey
- You’ll maintain the integrity of the store and uphold our visual standards
- You’ll facilitate in-store programs and events, as needed
- You’ll assist with any necessary processes and procedures to ensure optimal store operations
Who you are
- You’re an excellent communicator, collaborator, and teammate with a passion for and past experience in retail, customer service, and/or hospitality
- You’re reliable, effective, and contribute to the overall business success
- You’re resourceful, solution oriented, and committed to achieving your goals
- Ability to pull, push, lift, and carry up to 25 pounds throughout the duration of a work shift
- Ability to stand/be on feet for extended periods of time throughout the duration of a work shift
- Ability to bend, squat, twist, and reach as needed throughout the duration of a work shift
- Excited to join the team, but not sure you meet all of the qualifications? Please apply, we’d still love to hear from you.
Coffee Specialist/Sales Associate – Part-Time
Do you have a passion for coffee and a knack for exceptional customer service? Join our team as Coffee Specialist/Sales Associate. As the welcoming face of our retail boutique, you will guide and assist our customers, providing an inviting experience that goes beyond selling coffee. Your knowledge will help customers discover their perfect coffee match and create unforgettable moments with Nespresso!
WHAT YOU’LL BE DOING:
- Brand Advocate: You share our mission and values in sustainability and recycling, contributing to positive change through the power of coffee.
- Customer Obsessed: You have a heart for hospitality and working with people.
- Greet and Engage: You create a memorable experience for customers, making them feel valued and eager to return.
- Listen and Learn: You understand the customer’s needs and recommend personalized coffee and machine solutions.
- Product Knowledge and Promotions: You offer complimentary coffee tastings and display your coffee and product knowledge to build our customer base and sales.
- Team Collaboration and Respect: You proactively support and collaborate with team members to create a cohesive and successful work environment.
- Operations and Safety: You will take part in maintaining our elegant boutique environment, assisting with shipments, arranging eye-catching displays, keeping the coffee wall stocked and ensuring cleanliness.
- Training and Learning: You will undergo a training period that sets you up for success well beyond your first day.
WHAT YOU’LL BRING:
- You are inherently a people person and thrive in a customer service environment.
- You enjoy working in a fast-paced environment, thinking on your feet and adaptable to change.
- You are punctual and available to work open and closing shifts, weekends, and holidays.
- You have patience for day-to-day challenges and are resourceful in troubleshooting on the spot.
To learn more and apply for this position, click here.
Coffee Specialist/Sales Associate – Full Time
Do you have a passion for coffee and a knack for exceptional customer service? Join our team as Coffee Specialist/Sales Associate. As the welcoming face of our retail boutique, you will guide and assist our customers, providing an inviting experience that goes beyond selling coffee. Your knowledge will help customers discover their perfect coffee match and create unforgettable moments with Nespresso!
WHAT YOU’LL BE DOING:
- Brand Advocate: You share our mission and values in sustainability and recycling, contributing to positive change through the power of coffee.
- Customer Obsessed: You have a heart for hospitality and working with people.
- Greet and Engage: You create a memorable experience for customers, making them feel valued and eager to return.
- Listen and Learn: You understand the customer’s needs and recommend personalized coffee and machine solutions.
- Product Knowledge and Promotions: You offer complimentary coffee tastings and display your coffee and product knowledge to build our customer base and sales.
- Team Collaboration and Respect: You proactively support and collaborate with team members to create a cohesive and successful work environment.
- Operations and Safety: You will take part in maintaining our elegant boutique environment, assisting with shipments, arranging eye-catching displays, keeping the coffee wall stocked and ensuring cleanliness.
- Training and Learning: You will undergo a training period that sets you up for success well beyond your first day
WHAT YOU’LL BRING:
You are inherently a people person and thrive in a customer service environment.
You enjoy working in a fast-paced environment, thinking on your feet and adaptable to change.
You are punctual and available to work open and closing shifts, weekends, and holidays.
You have patience for day-to-day challenges and are resourceful in troubleshooting on the spot.
To learn more and apply for this position, click here.
Key Holder/Lead Sale Associate
Do you love jewelry and enjoy connecting with people? Something Silver is looking for an enthusiastic, motivated Key Holder to join our team! Our associates are the heart of our stores, creating memorable experiences for every guest while keeping things running smoothly.
What you’ll do:
- Deliver warm, personalized service to every guest
- Share your product knowledge and help customers find their perfect piece
- Drive sales and achieve daily goals in a fun, team-oriented environment
- Keep the store looking its best with beautiful displays
- Support with inventory and store upkeep
- Lead by example on the floor and support sales goals.
- Open and close the store; uphold cash-handling and loss-prevention standards.
What we’re looking for:
- Positive, outgoing, and customer-focused individuals
- Ability to problem-solve with a smile and stay cool under pressure
- Flexible availability, including evenings, weekends, and holidays
We’re hiring for 30-40 hours with open availability.
To apply, please drop off your resume in-store and ask for Betty or Tom, or email your resume to Betty@somethingsilver.com
Design/Retail Sales Associate
Job Summary:
At Room & Board, our full-time Design/Retail Sales Associate role (5 days a week, including weekends, with 8-hour shifts) offers an array of generous benefits, including health benefits, three weeks of paid vacation, 401(k), profit sharing, and more. In this role, you’ll collaborate with a talented design team to create inspiring spaces for customers while working in a beautiful environment that celebrates American craftsmanship. With over 2,000 customers visiting on a typical weekend, we’re looking for someone with proven experience in high-performing retail settings who is passionate about design and delivering exceptional customer experiences.
What you bring to be successful as a Design / Retail Sales Associate:
- Motivation to serve the customer with an individualized and consultative approach, understanding their needs while maintaining professionalism and respect in your interactions.
- Confidence as a team player, with self-awareness and an ability to build successful relationships with an open-mind and open-heart.
- Focus on providing the right solution in a collaborative, non-commissioned selling environment as you guide customers through the creative design process.
- Confidence in navigating and leveraging technology/tools such as the iPad, floor planning software, and POS system to enhance the customer experience.
- Energized by the high-paced customer traffic and the range of interactions throughout your shift. You bring the stamina – both physical and mental – to navigate both the busy pace of customer interactions and the productivity of your downtime.
- Lifelong learner mindset, continuously seeking opportunities to build knowledge and hone your craft.
Sales Associate
A day in the life as a Sales Associate…
- Maximize company sales growth and profitability through the use of creative selling skills, teamwork and customer service, in order to deliver an engaged experience to every customer, every time.
- Demonstrate company standards in selling, customer service, visual merchandising and teamwork.
- Ensure full understanding of all products and have a continued awareness of the most current information available.
- Maintain an awareness of all product information, intranet communications, and current advertising and marketing initiatives.
- Maintain sales floor coverage and follow posted schedules with regard to area assignments.
- Maintain the store counters and displays and assist with store maintenance as directed by the management team
- Actively engage customers and assist with product selections and process all customer orders or returns.
- Support and model excellent service by exhibiting a positive attitude and enthusiasm toward the job and company to both internal and external customers in all forms of communication.
- Communicate customer feedback to store management team concerning policies and/or product requests, problems and suggestions.
- Support and maintain store sales and service goals and standards as communicated by the Assistant Store Leader, Design & Trade.
- Support all efforts and initiatives across all business channels in an effort to maximize company sales growth and profitability.
What you’ll bring to the table…
- Customer service or retail experience preferred
- Good reading, written and verbal language skills (English)
We’d love to hear form you if….
- Ability to move and/ or lift up to 50 pounds; heavier merchandise with team assist
- Full-Time roles: Open availability to work flexible hours on weekdays, evenings and weekends
- Part-Time roles: Availability to work two or more weekend days (Friday, Saturday, and/or Sunday) and at least one weekday or night
Team Leader Design and Trade
A day in the life as a Team Leader, Design & Trade..
- Lead designated functional team and manage associate workload as determined in partnership with the Assistant Store Leader.
- Coach associates on exceptional performance and maintain a strong visible presence in the department/work area.
- Partner with the Assistant Store Leader to train and develop associates on product knowledge, selling, customer service, operations, visual, policies and procedures, as applicable.
- Maintain an understanding of new store initiatives and communicate changes to the Department Specialists and associates, ensuring adoption throughout the store, into steady state.
- Focus on promoting and driving sales, maintaining an awareness of current product in store and not in store.
- Review KPI results, working with Assistant Store Leader to identify opportunities and corrective actions.
- Communicate regularly with the applicable functional Assistant Store Leader to review business results, execution of plans/strategies, customer feedback and associate performance.
- Ensure all customers are provided gracious, quick and efficient service through setting expectations and modeling behaviors.
What you’ll bring to the table…
- Your sense of personal style with a discerning eye and passion for design and home furnishings
- Strong communication and interpersonal skills
- High school diploma/GED or equivalent
We’d love to hear from you if you have…
- 1+ years customer service or retail experience
- Full-Time roles: Open availability to work flexible hours on weekdays, evenings and weekends
- Part-Time roles: Availability to work two or more weekend days (Friday, Saturday, and/or Sunday) and at least one weekday or night
Designer
A day in the life as a Designer…
- Drive sales and a differentied experience by providing enriching customer interactions, and providing elevated design offerings in the store and virtually with customers.
- Create elevated CB2 designs for customers using the preferred design tools to create moodboards, 2D floor plans, product lists, and style inspiration.
- Lead One on One Design consultations in person or via email, phone, and virtual design consults. Deliver projects in a timely manner and within determined timelines.
- Possess a clear understanding of the CB2 brand aesthetics and merchandising strategy by channel – Store, Online, Catalog.
- Deliver individual sales, KPI and service goals, productivity standards, and engage customers on the sales floor by demonstrating our four steps of selling, as communicated by the store manager.
- Stays informed with the marketplace and industry trends.
- Actively listen to the customer to best identify which products will best meet their needs and communicate company loyalty services, when applicable. (e.g. designer rewards Design Trade Program, CB2 credit card, and gift registry).
- Support and model excellent service by exhibiting a positive attitude and enthusiasm both in-store, virtually, and potentially in a customer’s home, ensuring all customers are provided gracious, quick, and efficient service.
What you’ll bring to the table…
- Understanding of basic design functions including spatial planning, fabric selection, lighting, interior design styles.
- Excellent, effective, and timely communication skills and the ability to translate the brand vision of CB2 and the customers’ wants/needs.
- Strong affinity for technology (2D and 3D tools, Google suite, video conferencing) and proficient in floor planning.
- Ability to stay up to date on current design trends
We’d love to hear from you if you have…
- 1+ years of relevant experience in Furniture Sales/ Home Decor Design or retail/ customer service experienc
- Full-Time roles: Open availability to work flexible hours on weekdays, evenings and weekends
- Part-Time roles: Availability to work two or more weekend days (Friday, Saturday, and/or Sunday) and at least one weekday or night
Assistant Store Leader Operations
A day in the life as an Assistant Store Leader…
- In collaboration with the Store Leader, manage and delegate workload and ensure execution of plans and strategies across the store and in assigned area.
- Partner with the Store Leader to establish and communicate all critical metrics and expectations within the store, including but not limited to sales, visual, operations, safety, loss prevention, human resources, payroll/scheduling and training.
- Coach, teach, train, recognize and manage all aspects of performance and development for all store associates to encourage professional growth and build a bench of talent.
- Focus on promoting and driving sales as they pertain to, or are driven by, position and acting as the Leader on Duty (LOD).
- Collaborate with Store Leader and other functional Assistant Store Leaders during new season planning and execution
- Analyze results through reporting, translating numbers into actionable behaviors and goals in order to improve KPI results.
- Ensure all customers are provided gracious, quick and efficient service. Set expectations and model excellent service by exhibiting a positive attitude and enthusiasm toward the job and the company to both internal and external customers in all forms of communication.
- Communicate regularly with the management team concerning all aspects of sales, customer feedback/traffic and associate training/performance. Participate in weekly store walk-throughs with the management team and follow-up as required.
- Stay up to date on all store initiatives and communications that are received, sharing with associates when appropriate.
What you’ll bring to the table..
- Your sense of personal style with a discerning eye and passion for design and home furnishings
- Strong communication, interpersonal, and problem solving skills
- Strong delegation skills in support of execution and driving results
- Proven ability to build a culture focused on success and teamwork
We’d love to hear from you if you have…
- 2+ years customer service or retail leadership experience
- High school diploma/GED or equivalent, Associate degree or equivalent preferred
- Full-Time roles: Open availability to work flexible hours on weekdays, evenings and weekends
Part Time Sales Associate
Role and Responsibilities:
- Maximize sales and provide friendly and welcoming customer service
- Communicate effectively with customers to determine their needs
- Build relationships with clients and maintain an updated client book
- Drive sales through consignments, partnerships with Interior Designers, and wardrobe stylists
- Handle all point-of-sale transactions including sales, exchanges, refunds, gift cards, and gift wrap
- Take an active role in all store operations such as maintaining displays, assisting with stock transfers, and receiving new merchandise
- Participate in store events
- Encourage customers to sign up for Jenni Kayne Rewards and engage with us on our social media platforms
- Communicate effectively through sharing feedback with management and writing daily business recaps
- Secure company assets through loss prevention in compliance with company policies and guidelines
Qualifications and Requirements:
- Minimum of 1+ years of experience in retail sales
- Experience or interest in home interiors is a plus
- Can-do attitude and commitment to providing excellent customer service
- Willingness and availability to work during peak business periods – weekends, holidays, etc.
- Demonstrate strong written and verbal communication skills
- Knowledge and experience with POS and Inventory Management systems, Microsoft Word and Excel
- Comfortable working in a team environment
- Must be able to lift and move heavy objects (20 pounds or more) from time to time as required
Full Time Stylist
Job Summary
As a Stylist, you’re our key brand ambassador, embodying personal style and product passion. You’re responsible for delivering outstanding customer service, forging genuine connections, mastering our products, empowering customers’ authentic expression, and contributing the profitability of the business.
What You’ll Do
- Excel in the incentive-based styling program by meeting the required sales per hour (SPH) and key performance indicator (KPI) goals.
- Be the brand ambassador & product expert building incremental sales through wardrobing.
- Utilize in-store relationships, customer profiles, and the loyalty program to attract and retain new clients.
- Build meaningful, lasting relationships through authentic, personalized interactions and one-to-one clienteling.
- Deliver a best-in-class styling experience while embodying the service expectations outlined in our Let’s Get Well-Connected model.
- Know your store’s neighborhood; the events, artists, local influencers and style-makers.
- Uncover and execute events through community networking, local marketing, and college outreach.
- Stay informed about our competitors, current trends, and the interests of the local community.
- Share product feedback, insights, and ideas with the management team.
Who You Are
- Are at least 18 years old.
- Have previous experience in one-to-one clienteling.
- Passionately support our brand, customers, and teams.
- Stay up to date with current fashion trends and industry developments.
- Embrace teamwork, flexibility, and courtesy while executing tasks.
- Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
- Have scheduling flexibility, including: nights, weekends and holidays.
- Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.
Some Perks and Benefits
- Competitive base pay and bonus programs
- Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell
- Entertainment, travel, fitness, and mobile technology discounts
- 401(k) plan with company matching donations
Hourly Range: $20.76 – $23.75
Beauty Advisor
We’re seeking talented souls who possess passion for creating true beauty while making a difference in the world. Put your positive energy to work at Aveda in our Experience Center. In this role, you will provide hair and wellness expertise to our guests. You will teach our guests how to use our products effectively, you are the expert!
Qualifications:
- High School Diploma or equivalent
- Proven retail experience
- Excellent verbal and written communication skills
- Exceptional organizational skills
- Ability to work retail hours including days, nights, weekends and special events in a fast- paces work environment
- Desire to learn, with mandatory attendance and satisfactory completion of all company- required meetings and education
Advisor
We’re seeking talented souls who possess passion for creating true beauty while making a difference in the world. Put your positive energy to work at Aveda in our Experience Center. In this role, you will provide hair and wellness expertise to our guests. You will teach our guests how to use our products effectively, you are the expert!
Qualifications:
- High School Diploma or equivalent
- Proven retail experience
- Excellent verbal and written communication skills
- Exceptional organizational skills
- Ability to work retail hours including days, nights, weekends, and special events in a fast- paced work environment
- Desire to learn, with mandatory attendance and satisfactory completion of all company- required meetings and education
Keyholder- Part Time
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store.
You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide inspirational, authentic and personalized customer service to achieve all sales and customer service targets.
You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation as will also have responsibility for opening and closing the store on a rotational basis.
Qualifications
- Proven retail experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalized customer service
- While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
For more information and to apply, click here.