Part Time Sales Lead
Is this job for you?
Roll up your sleeves and lead the way, partnering with other members of the leadership team to support timely follow-through and execution of company directives & standards. Through advanced planning, time management, team development, and delegation you’ll create an inclusive environment embodying Faherty Brand values & culture. You will provide actionable feedback in the moment to maintain good vibes, inclusion, and directive compliance driving individual & team performance. As well as ensuring a positive representation of the brand by utilizing business tools and market-specific insight to maximize results of the four key areas of the business: People, Sales, Visual Merchandising, and Operations.
What you’ll do:
Sales
Customer Focused
- Create a store environment embodying our core value of Spreading Good Vibes.
- Process in-store sales, returns and exchanges.
Drive Guest Capture & Retention
- Manage client outreach via personalized communication.
- Maintain up-to-date client information, requests and product feedback.
- Assist in the planning & execution of in-store events.
Action Oriented, Drive Results, Resourceful
- Analyze key business metrics to identify performance improvement opportunities.
- Utilize business tools as well as personal market-specific insight to drive results.
Operations
Manage Operational Excellence
- Cash Management – Track and account for cash procedures including, but not limited to: opening & closing cash registers, bank deposits, change orders…etc
- Utilize available resources consistently & effectively.
- Collaborate with Leadership Team for monthly supply orders.
Support in Monthly Store Assessment
- Prepare store & team to ensure the success within your four walls.
- Communicate successes and opportunities to Store Leader.
Visuals
Drive Visual Standards
- Maintain a neat, clean and organized salesfloor & register area.
- Represent and reinforce brand standards in a positive manner through strong visual presentation.
- Help support floor moves based on seasonal roll-outs.
- Partner with the team daily to ensure the floor is fully restocked based on sell-through.
People
Motivate & Inspire
- Uphold & drive goals, fostering a positive atmosphere for all.
- Champion high standards that empower others to excel within the store & company at large.
- Recognize and highlight individual & team performance.
- Communicate effectively.
- Collaborate & builds trust.
Physical Requirements
- Available when we are open for business, including nights, weekends, and holidays.
- Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
- Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
What you’ll have:
- Multiple years leadership experience in a similar scope; hi-growth direct to consumer retail brands preferred. Interchangeable with proven record of effectiveness and high performance in an internal role for a minimum of 6 months’ time.
- Omnichannel awareness and the ability to assist in leading a team to provide a seamless customer experience between retail stores and ecommerce platforms.
- Adept with technology and apps, including but not limited to Google Suites and MS office, and familiar with industry-related blogs and feeds.
- Strong communication skills with the ability to effectively communicate across a multitude of channels.
- Demonstrated ability to assist a leadership team with coaching and development.
- Proven track record of personal success within a retail business; success is reflective in consistently outpacing individual and team sales and performance goals.
- Passionate about contributing to brand with purpose and demonstrating advocacy through business.
Why us you ask!
- Health benefits
- 401(K) Plan with company match
- Incentives Program
- Commuter Options/Benefits
- Generous employee discount
Part Time Sales Associate
Is this job for you?
The Sales Associate is a key member of our customer service team who will exude energy that is upbeat and contagious. They will do what it takes to create a memorable impact on our customers through storytelling and authentic engagement. As a Sales Associate, you will be responsible for knowing our product inside and out and will be the expert in sustainable fashion, product knowledge, and personal style.
What you’ll do:
- Experience in a similar scope; hi-growth direct to consumer retail brands preferred.
- Omnichannel awareness and the ability to provide a seamless customer experience between retail stores and ecommerce platforms.
- Adept with technology and apps.
- Strong communication skills with the ability to effectively communicate with purpose across a variety of platforms.
- Proven track record achieving personal results within a retail business; success reflective in consistently outpacing sales and performance goals.
- Passionate about contributing to brand with purpose and demonstrating advocacy through business
What you’ll have:
- You are a natural people person. You have an insatiable desire to engage with others and nurture relationships.
- You make mistakes (we all do!). You acknowledge your errors, learn from them, and move forward with your newfound wisdom.
- You do not shy away from hard work. You know how to be resourceful and are not afraid to get your hands dirty. You think outside of the box and are always looking to add new tools to your toolbox.
- You have an inquisitive mind. You are comfortable asking the uncomfortable questions and are not satisfied with the status quo.
- You spread good vibes. You know how to cut loose (while still keeping it together) and embrace all our brand values.
- You respond to problems with solutions. You are a self-starter, you thrive in the grey space and will not stop until the work is done.
- You deliver on promises. You follow through with your commitments and show consistency between your words and actions.
- You are open to feedback and always strive to learn and grow. You see the value in radical candor and gain the trust and support of others by being direct and truthful.
Why us you ask!
- Health benefits
- 401(K) Plan with company match
- Incentives Program
- Commuter Options/Benefits
- Generous employee discount
General Manager
Hey Bagel is here to upend the concept of a fresh bagel in the Seattle Region. We’re here to bring HOT bagels to as many faces as possible. Our goal is to create a warm, safe and accepting environment for our staff and our customers. With each crunchy, fluffy bagel we aim to send our customers on their way feeling better than when they came in. We are building a bagel company and a group of folks with the goal of making the very best most craveable bagel in the area.
We will be opening in University Village at the end of November, and are anxious to find the right leader as soon as possible.
Position Summary:
The General Manager is an essential leader of Hey Bagel. Because we are small but mighty, the GM will be second in command. The General Manager executes Hey Bagel’s mission of providing and leading an example of hospitality. The General Manager has the responsibility to ensure we maintain a vibrant and efficient retail space while obsessively focusing on the quality of our bagels and the customer’s experience.
The General Manager is enthusiastic, curious, and hardworking. It requires people skills, a passion for developing empowered, accountable team members, and the determination and focus to serve as strong leader. The General Manager is responsible for maintaining the shops overall look and feel, the quality of customer experiences and maintaining high team morale. The right person for the job is comfortable working in an exciting and fast-paced environment. They show passion for providing high quality bagels and coffee and service. They create and maintain systems for sustainable excellence.
Core Responisbilities:
- Hire, train and coach staff with a supportive mindset
- Build a cohesive team with a culture that everyone supports each other and has each other s back.
- Implements and enforces food safety protocols
- Demonstrates hospitality by effectively guiding customers through our menu of bagel and coffee selections.
- Utilizes scheduling software to implement and maintain schedules.
- Oversee vendor relationships, ordering and maintaining inventory
- Trains and supports baristas
- Must jump in to support all aspects of the business including customer support staff and baking crew.
- Problem Solving & Decision Making: Effectively analyzes problems, identifies root causes, and presents effective solutions. Manages inventory to maintain budget standards keeping COGs and labor efficient.
- Leads with empathy
- Collaborates with Founder to develop and support core business strategies and profitability
The General Manager maintains high team morale; aims to make work fun and ensure that every day together with the team meets or exceeds customers expectations. The GM, along with the founder, will oversee quality control, and help create a culture where the whole team will work together towards the same high-level goal. You will hire, train, coach and celebrate successes.
The ideal candidate will have customer service experience AND baking experience.
Serves as a backup to the Founder/CEO + Bagel Maker to support retail and production operations.
Financial Responsibilities:
- Use defined labor costs systems and procedures to achieve labor cost goals.
- Works with CEO to strategize controlling waste.
- Will work with Toast POS to set schedules.
Requirements:
- Must have 5 or more years in service hospitality industry in leadership.
- Possess math skills and can operate various platforms for shop operations.
- Navigating an iPad/Tablet and necessary applications within it for daily operations.
- Experience scheduling staff.
- Ideal candidate will have baking experience.
Physical Demands:
Remaining standing in a stationary position and walking throughout the facility for extended periods of time each day. Reaches, bends, squatting, and lifting (up to 60lbs
Compensation:
- Living wage + a health insurance stipend (after 3 months of employment)
- 2 weeks PTO
- 30% off all Hey Bagel products $15/week in credit to share with friends/family
- Unlimited coffee and bagel during the shifts
- Salary starts at $65,000 and is negotiable DOE
Apply by sending resume and cover letter to Andrew at heybagel.net
Part-Time Seasonal Stylist
The Perks:
- $250 Mejuri Gift Card upon Completion
- Competitive Wages and Additional Incentives
- A 40% Employee discount
- Guaranteed 15+ hours November 11th through the end of December
- Endless Learning Opportunities
Role Purpose:
Mejuri is heading into it’s busiest time of year and are looking for seasonal support to join us over a three month period that will commence October 15th, 2024 and come to a close on January 15th, 2025. At Mejuri, our Stylists are the first point of contact for our customers and first impressions are everything. You will create a warm and inviting experience for our customers that feels just like shopping with your best friend. As a stylist, you are up-to-date on current fashion trends and have the ability to educate our customers on our products and also inspire them to try new things. You are a role model of Mejuri’s brand vision and values both with your team and with every customer you meet.
Availability:
Please note you must be available to work all of the dates listed below:
- November 10th, 2024
- November 17th, 2024
- November 23rd – December 2nd, 2024
- December 14th & 15th, 2024
- December 20th – 2024 – January 3rd
Additionally, you must have open availability Friday through Sunday and be available minimum one weekday or weeknight.
What You’ll Do:
- Deliver best-in-class customer service through curating personalized styling experiences and providing thorough product knowledge
- Drive the business through delivering sales and meeting performance metrics including sales per hour, conversion percentage and revenue to target
- Educate our customer on Mejuri’s brand story and stay informed and knowledgeable on all of our products, latest launches and specialized services
- Work on a team of motivated and collaborative people who are unified by our corporate mission
- Champion Mejuri’s core values each day – Find a Way, Raise the Bar, Customer Obsessed, Empowered Owners, Just Do It, Humility, Curiosity and Drive Results
- Assist in efficiently transacting customers with accuracy and diligence
- Support in executing all OMNI business services including purchases, returns, exchanges, phone sales, online returns and purchases
- Support in maintaining store appearance and inventory through day-to-day upkeep of visual displays and participation in monthly inventory counts
- Participate in the continuous improvement to drive the business forward through identifying any areas of opportunity within our store operations and bringing forward potential solutions
What You’ll Bring:
- An ability to connect with all of our customers in a authentic and warm way that makes them feel comfortable and keeps them coming back
- Strong verbal communication skills and active listening to effectively deliver on our customer needs and work as a team
- An ability to learn and retain relevant product knowledge to suggest and style for our customers
- Is able to think critically and solution in the moment to deliver on customer and business needs effectively
- An ability to meet and exceed key performance indicators including SPH, Conversion, NPS, AOV, UPT
- Ability to pay attention to customer feedback, trends and shares insights with management
- Great attention to detail, and a highly organized working style and strong sense of initiative,
- Ability to work on the sales floor for extended periods of time.
- History of successfully participating in and contributing to a positive team working environment
Full Time Sales Associate
Jenni Kayne is a California-based lifestyle brand that aims to empower an elevated approach to everyday living. Whether it’s our edited style ethos or coveted interiors sensibility, we work hard to create a world that’s inviting and intentional. From our stores across the country to our operations and corporate teams, we believe in the power of a workplace that’s built on diversity and inclusion—where the varied voices and viewpoints of our community pave the way.
- Maximize sales and provide friendly and welcoming customer service
- Communicate effectively with customers to determine their needs
- Build relationships with clients and maintain an updated client book
- Drive sales through consignments, partnerships with Interior Designers, and wardrobe stylists
- Handle all point-of-sale transactions including sales, exchanges, refunds, gift cards, and gift wrap
- Take an active role in all store operations such as maintaining displays, assisting with stock transfers, and receiving new merchandise
- Participate in store events
- Encourage customers to sign up for Jenni Kayne Rewards and engage with us on our social media platforms
- Communicate effectively through sharing feedback with management and writing daily business recaps
- Secure company assets through loss prevention in compliance with company policies and guidelines
- Minimum of 1+ years of experience in retail sales
- Experience or interest in home interiors is a plus
- Can-do attitude and commitment to providing excellent customer service
- Willingness and availability to work during peak business periods – weekends, holidays, etc.
- Demonstrate strong written and verbal communication skills
- Knowledge and experience with POS and Inventory Management systems, Microsoft Word and Excel
- Comfortable working in a team environment
- Must be able to lift and move heavy objects (20 pounds or more) from time to time as required
Additional Notes:
This job description is not all inclusive. In addition, Kayne LLC dba Jenni Kayne reserves the right to amend this job description at any time. Kayne LLC is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
The annual base salary range for this position is $45,760 – $49,920. The base salary is determined by experience, education, skills, and location.
Store Manager
As the Jenni Kayne Store Manager, your primary responsibilities include the following:
- Serve as leadership figure for the store, setting the tone for compelling and consistent customer experience and positive employee culture
- Achieve successful store sales performance at or above sales plan expectations through maintaining excellent customer service standards, being forward thinking with business building initiatives, and developing relationships and partnerships within the community
- Ensure store team is effectively communicating the Jenni Kayne brand to customers, demonstrating knowledge of both fashion and home components of the brand and encouraging customers to engage with us through Jenni Kayne Rewards and our social media outlets
- Be accountable to all areas of the business, communicating feedback in a productive manner and executing all company directives to drive sales results
- Maintain exceptional operational standards, namely immaculate attention to detail and inventory accuracy
- Partner with Senior Managers to coordinate in-shop events that drive attendance and sales revenue
- Evaluate and develop store associate’s through performance management and provide regular and clear feedback. Recognize strengths and coach opportunities
- Anticipate hiring needs and ensure recruitment of best profiles for store; manage all scheduling, time off and payroll for the store
- Provide thorough training of team members and ensure seamless on boarding process for new associates
- Be a mentor to your team and peers. Strive to cultivate and maintain strong relationships with all Jenni Kayne employees
Qualifications and Requirements:
- Minimum of 3 years of experience in retail store management
- Proven understanding of all facets of retail, including business development, visual merchandising and store operations
- Experience executing small scale events and engaging a community around a local business
- Willingness and availability to work during peak business periods – weekends, holidays, etc.
- Demonstrate strong written and verbal communication skills
- Entrepreneurial thinker, detail oriented, organized with a can-do attitude
- Knowledge and experience with POS and Inventory Management systems, Microsoft Word and Excel
- Comfortable training, providing feedback and developing employees
- Must be able to lift and move heavy objects (20 pounds or more) from time to time as required
Full-time Keyholder
What You Will Do:
We have an exciting opportunity to join the Kiehl’s family as a Keyholder. This position is responsible for assisting Store Manager in achieving store sales goals in conjunction with reaching individual sales goals established by management team. Provide superior customer service standards and develop customer relationships that will result in repeat business. Execute short and long term plans to achieve goals in support of the store’s business strategy. Responsible for product and brand image presentation while maintaining a neat and organized store.
- Delivers a best in class experience to customers
- Upholds standards of customer service excellence
- Leader in productivity
- Regular attendance and timeliness for all scheduled shifts
- Assist Store Manager in achieving store sales goals in conjunction with reaching individual sales goals established by management team
- Enforce company policies and procedures
- Perform open and close procedures for the store
- Provide training to new store employees
- Effectively execute visual directives, education selling tools and customer service standards
- Perform other job-related duties as assigned
What We Are Looking For:
Required Qualifications:
- Retail and/or cosmetic experience preferred
- Prior key holder experience preferred
- Customer service experience
- Communication skills
- Analytical skills
- Basic computer skills
- Must be willing to work flexible hours and to work nights and weekends
- High School Diploma or GED required
- Must be 18 years or older
Preferred Qualifications:
- Bilingual: Spanish or Mandarin
Physical Environment: Must be able to work on the sales floor for extended periods, walk up and down a flight of stairs and/or ladder as necessary, and lift up to 25 lbs. on a regular basis
What’s In It for You:
- Salary Range: $16-$18
- Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products)
- Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
- Employee Resource Groups (Think Tanks and Innovation Squads)
- Access to Mental Health & Wellness Programs
Part-Time Keyholder
What You Will Do:
We have an exciting opportunity to join the Kiehl’s family as a Keyholder. This position is responsible for assisting Store Manager in achieving store sales goals in conjunction with reaching individual sales goals established by management team. Provide superior customer service standards and develop customer relationships that will result in repeat business. Execute short and long term plans to achieve goals in support of the store’s business strategy. Responsible for product and brand image presentation while maintaining a neat and organized store.
- Delivers a best in class experience to customers
- Upholds standards of customer service excellence
- Leader in productivity
- Regular attendance and timeliness for all scheduled shifts
- Assist Store Manager in achieving store sales goals in conjunction with reaching individual sales goals established by management team
- Enforce company policies and procedures
- Perform open and close procedures for the store
- Provide training to new store employees
- Effectively execute visual directives, education selling tools and customer service standards
- Perform other job-related duties as assigned
What We Are Looking For:
Required Qualifications:
- Retail and/or cosmetic experience preferred
- Prior key holder experience preferred
- Customer service experience
- Communication skills
- Analytical skills
- Basic computer skills
- Must be willing to work flexible hours and to work nights and weekends
- High School Diploma or GED required
- Must be 18 years or older
Preferred Qualifications:
- Bilingual: Spanish or Mandarin
Physical Environment: Must be able to work on the sales floor for extended periods, walk up and down a flight of stairs and/or ladder as necessary, and lift up to 25 lbs. on a regular basis
What’s In It for You:
- Salary Range: $16-$18
- Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products)
- Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
- Employee Resource Groups (Think Tanks and Innovation Squads)
- Access to Mental Health & Wellness Programs
Assistant Store Manager
What You Will Do:
We have an exciting opportunity to join the Kiehl’s family as an assistant store manager. This position is responsible for assisting Store Manager in achieving store sales goals in conjunction with reaching individual sales goals established by management team. Provide superior customer service standards and develop customer relationships that will result in repeat business. Execute short and long term plans to achieve goals in support of the store’s business strategy. Responsible for product and brand image presentation while maintaining a neat and organized store.
- Delivers a best in class experience to customers
- Upholds standards of customer service excellence
- Leader in productivity
- Regular attendance and timeliness for all scheduled shifts
- Assist Store Manager in achieving store sales goals in conjunction with reaching individual sales goals established by management team
- Enforce company policies and procedures
- Perform open and close procedures for the store
- Provide training to new store employees
- Effectively execute visual directives, education selling tools and customer service standards
- Perform other job-related duties as assigned
What We Are Looking For:
Required Qualifications:
- Retail and/or cosmetic experience preferred
- Prior key holder experience preferred
- Customer service experience
- Communication skills
- Analytical skills
- Basic computer skills
- Must be willing to work flexible hours and to work nights and weekends
- High School Diploma or GED required
- Must be 18 years or older
Preferred Qualifications:
- Bilingual: Spanish or Mandarin
Physical Environment: Must be able to work on the sales floor for extended periods, walk up and down a flight of stairs and/or ladder as necessary, and lift up to 25 lbs. on a regular basis
What’s In It for You:
- Salary Range: $24-$27
- Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products)
- Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
- Employee Resource Groups (Think Tanks and Innovation Squads)
- Access to Mental Health & Wellness Programs
Part Time Operations Associate
LOCATION: Sandro + Maje at Bloomie’s University Village
Operations Associate
At SMCP, our ambition is to become the global leader in the accessible luxury space. Our four Brands spread Parisian chic around the world by offering unique products & premium experiences to our customers in 43 countries. Our dreams of dressing the men and women in Paris have now transcended into a global reality across five continents.
SMCP has successfully developed a business model that blends elements of luxury and fast fashion based on the belief that Parisian elegance is only as desirable as it is sustainable and has therefore set ambitious sustainability objectives for 2030 to help preserve our planet.
Visit our global company website at https://www.smcp.com/en/ to learn more.
Be Our Passionate Entrepreneur OPERATIONS ASSOCIATE: Here’s Where You Come In…
As Operations Associate, your impact will be huge in ensuring operational efficiency with all aspects of the “back of the house” to facilitate the customer experience. It will involve strong attention to detail, thinking outside the box, and most importantly being passionate about sales operations. Some of the important responsibilities associated with this critical role are as follows:
- Administrative / Merch Paperwork Processing
- Merchandise check-in and processing Store-to-Store transfers
- Markdowns
- RTV’s
- Visual Merchandising
- Floor sets / floor moves Replenishment Maintenance
- Asset Protection
- Shortage strategies
- Inventory Control
- Cycle counts
- Physical inventory preparation + execution Safety
- Stockroom organization
- Sales Floor Support
- POS
- Greeting customers
As an Operations Associate at SMCP, no day is the same so it will never grow monotonous! KEY INGREDIENTS – SUCCESSFUL OPERATIONS CANDIDATE:
● 1+ years of prior sales support experience including POS, merchandising paperwork, cycle counts, and inventory management.
● Strong organization skills and ability to work within established timelines.
● Strong attention to details.
● Solid problem-solving skills
● Brand appropriate personal presentation
● Strong communication skills
● Flexibility with scheduling needs of the business.
● Bilingual in certain key markets.
WHAT WE HAVE IN STORE FOR YOU:
- Competitive Base Hourly Pay
- Voluntary Health Plan + 401K Retirement Savings Plan
- Paid Time Off : Paid holidays + vacation
- Wardrobe (4 pieces per season based on eligibility)
- Generous Shopping Discount – 50% off Retail
- Career Growth: you will have the opportunity to work with an experienced Leader who will help
you to achieve your full potential.
Design Associate
Schedule:
Wednesday – Sunday (Mondays & Tuesdays off)
You’ll enjoy one weekend off every 4 weeks. The week in which you have the weekend off, your (2) weekend shifts will be scheduled during the weekday you are typically off, so flexibility with your schedule is necessary. To allow you to easily balance your other life priorities, we build out schedules for an entire month and release them a few weeks prior to the start of each month.
What you bring to be successful as a Design / Retail Sales Associate:
- Motivation to serve the customer with an individualized and consultative approach, understanding their needs while maintaining professionalism and respect in your interactions.
- Confidence as a team player, with self-awareness and an ability to build successful relationships with an open-mind and open-heart.
- Focus on providing the right solution in a collaborative, non-commissioned selling environment as you guide customers through the creative design process.
- Confidence in navigating and leveraging technology/tools such as the iPad, floor planning software, and POS system to enhance the customer experience.
- Energized by the high pace customer traffic and the range of interactions throughout your shift. You bring the stamina – both physical and mental – to navigate both the busy pace of customer interactions and the productivity of your down time.
- Lifelong learner mindset, continuously seeking opportunities to build knowledge and hone your craft.
Additional position requirements and qualifications as a Design / Retail Sales Associate:
- 2+ years of experience working in a customer-centric, fashion/design savvy retail environment with a passion for design and engaging with customers on the showroom floor.
- You bring exceptional communication skills, demonstrated confidence, attention to detail, prioritization and organization skills, and a high level of comfort navigating technology and virtual resources.
- Attributes for success captured in our Design Associate Profile.
What you’ll find as Design / Retail Sales Associate:
- Salary: $57,750 – $60,000 / year ($27.76 – $28.85 / hour)
depending on experience. - Benefits that focus on holistic well-being. The whole person matters, not just the one who shows up for work. That’s why we invest in holistic well-being that supports and encourages you to live a full life. Besides a competitive paycheck, we offer several awesome perks to help you thrive in every aspect of life. Picture this: three weeks of paid vacation, a generous 401(k) match, profit-sharing, and a whole bunch of cool extras. We’re talking about benefits that cover you from head to toe – physically, emotionally, and financially. To view all benefits offered by Room & Board, please visit: https://www.roomandboard.com/careers/benefits-wellbeing.ftl
- Meaningful work. We create a meaningful work experience by empowering everyone to contribute, taking pride in everything we do, and making the world sustainable, inclusive and beautiful. To learn more about our company and culture, please visit: https://www.roomandboard.com/careers/get-to-know-us
- A culture of respect. We sustain a culture of respect by relying on our shared values, building supportive and kind teams, and ensuring all voices are heard and celebrated. To learn more, please visit https://www.roomandboard.com/careers/get-to-know-us/culture-of-respect
Part Time Sales Lead
Sales
Customer Focused
- Create a store environment embodying our core value of Spreading Good Vibes.
- Process in-store sales, returns and exchanges.
Drive Guest Capture & Retention
- Manage client outreach via personalized communication.
- Maintain up-to-date client information, requests and product feedback.
- Assist in the planning & execution of in-store events.
Action Oriented, Drive Results, Resourceful
- Analyze key business metrics to identify performance improvement opportunities.
- Utilize business tools as well as personal market-specific insight to drive results.
Operations
Manage Operational Excellence
- Cash Management – Track and account for cash procedures including, but not limited to: opening & closing cash registers, bank deposits, change orders…etc
- Utilize available resources consistently & effectively.
- Collaborate with Leadership Team for monthly supply orders.
Support in Monthly Store Assessment
- Prepare store & team to ensure the success within your four walls.
- Communicate successes and opportunities to Store Leader.
Visuals
Drive Visual Standards
- Maintain a neat, clean and organized salesfloor & register area.
- Represent and reinforce brand standards in a positive manner through strong visual presentation.
- Help support floor moves based on seasonal roll-outs.
- Partner with the team daily to ensure the floor is fully restocked based on sell-through.
People
Motivate & Inspire
- Uphold & drive goals, fostering a positive atmosphere for all.
- Champion high standards that empower others to excel within the store & company at large.
- Recognize and highlight individual & team performance.
- Communicate effectively.
- Collaborate & builds trust.
Physical Requirements
- Available when we are open for business, including nights, weekends, and holidays.
- Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
- Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
What you’ll have:
- Multiple years leadership experience in a similar scope; hi-growth direct to consumer retail brands preferred. Interchangeable with proven record of effectiveness and high performance in an internal role for a minimum of 6 months’ time.
- Omnichannel awareness and the ability to assist in leading a team to provide a seamless customer experience between retail stores and ecommerce platforms.
- Adept with technology and apps, including but not limited to Google Suites and MS office, and familiar with industry-related blogs and feeds.
- Strong communication skills with the ability to effectively communicate across a multitude of channels.
- Demonstrated ability to assist a leadership team with coaching and development.
- Proven track record of personal success within a retail business; success is reflective in consistently outpacing individual and team sales and performance goals.
- Passionate about contributing to brand with purpose and demonstrating advocacy through business.
Why us you ask!
- Health benefits
- 401(K) Plan with company match
- Incentives Program
- Commuter Options/Benefits
- Generous employee discount
Seasonal Retail Ambassador
About the Team:
Our phenomenal Retail team interacts with our customers in a super special way. Shopping at Rothy’s IRL is not your ordinary retail experience, so naturally, our staff is extraordinary too. Members of this team are experts in the fit, wear, and sizing of our shoes. They have deep knowledge of every style and out-of-this-world customer service skills. Our customers love shopping in stores due to the exceptional experiences they have with our Retail team.
Looking for an opportunity to thrive at a thoughtful, sustainable start-up? We’re looking for a Retail Ambassador to live and breathe Rothy’s culture and act as a proud brand ambassador in each and every customer touch point. We’re looking for someone with a sharp eye for detail and the ability to bring our brand to life in a physical space. Come help us share the beauty and comfort of our shoes and lifestyle with our University Village store. This role will have an employment timeline of 90 days.
If you’re eager to take on an array of responsibilities at a dynamic, fast-growing company, you just might be the perfect fit.
What you’ll do:
- Provide an unparalleled customer experience for every Rothy’s customer
- Own all day-to-day customer interactions—in our physical store and across all touch points of the brand—in person, over the phone and online
- Support Retail Manager and Assistant Manager in all operational duties
- Develop and maintain expert-level understanding of our products and processes including our tools and systems
- Elevate customer feedback and identify and escalate opportunities for improvement
- Create loyalty by connecting customers with our brand and our community
You have:
- 2+ years retail or hospitality-oriented experience
- Excellent people skills—you are approachable, engaging and friendly
- Fastidious attention to detail and an enthusiasm to maintain our brand aesthetic in a physical space
- Ability to foster connections with our customers both in our store and within our community
- Actively contribute towards meeting and exceeding the team’s sales goals
You are:
- Passionate about our brand story and product
- Unflappable. Has the ability to quickly problem solve for all potential customers
- Self-motivated with a desire to go above and beyond to establish Rothy’s as a leader in customer experience
- Able to comfortably lift 30 pounds on a regular basis and stand for 95% of the work day
Pay Range:
$19.00 per hour
Full-Time Key Holder
Sole Food, a locally owned specialty shoe store. We are a high volume, quality focused, team building oriented environment. Our goal is to provide a genuine guest experience by offering distinct combinations of colors, styles and fabrics from trusted and emerging brands.
Working for Sole Food, you will be exposed first hand to the entire business model. We have a take initiative approach to daily operations. For aspiring entrepreneurs, you will work directly with the owner and buyers of the company.
Roles and Responsibilities:
You will be responsible for driving sales through excellent customer service in a fast paced retail environment. You will open and close the store, counting the till and ensuring accuracy in daily paperwork. You will be detail oriented, executing operational projects during downtimes.
Skills:
- Ability to work and thrive in a fast paced environment and adapt to the needs of the business
- Detail oriented
- Quick learner
- Interest in fashion and footwear
- Long term investment in the company with an interest in advancement
- Positive person who enjoys working with people
Requirements:
- Strong communication and listening skills
- Flexible work schedule including weekends and holidays
- Sales experience a plus, but eagerness to learn most important
To apply, please email your resume to micasolefood@gmail.com
Part-time Key Holder
Sole Food, a locally owned specialty shoe store. We are a high volume, quality focused, team building oriented environment. Our goal is to provide a genuine guest experience by offering distinct combinations of colors, styles and fabrics from trusted and emerging brands.
Working for Sole Food, you will be exposed first hand to the entire business model. We have a take initiative approach to daily operations. For aspiring entrepreneurs, you will work directly with the owner and buyers of the company.
Roles and Responsibilities:
You will be responsible for driving sales through excellent customer service in a fast paced retail environment. You will open and close the store, counting the till and ensuring accuracy in daily paperwork. You will be detail oriented, executing operational projects during downtimes.
Skills:
- Ability to work and thrive in a fast paced environment and adapt to the needs of the business
- Detail oriented
- Quick learner
- Interest in fashion and footwear
- Long term investment in the company with an interest in advancement
- Positive person who enjoys working with people
Requirements:
- Strong communication and listening skills
- Flexible work schedule including weekends and holidays
- Sales experience a plus, but eagerness to learn most important
To apply, please email your resume to micasolefood@gmail.com
Customer Experience Assistant
Our Customer Experience Sales Assistants are dedicated to providing an exceptional experience for every Brilliant Earth customer. The Customer Experience Sales Assistants will be responsible for guiding the customer through the life of the sale through any one of our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members take a consultative approach towards customer inquiries regarding our luxury product line to assist in finding the best jewelry match for each customer. The goal of the Sales and Customer Experience team is to create personalized experiences and build lasting relationships while sharing in the happiest moments of our customers’ lives. The ideal candidate will be able to work a schedule that includes weekends.
Learn more and apply here.
Customer Experience Assistant Manager
The Customer Experience Assistant Manager for our Seattle location will build, lead and mentor a team of dedicated Concierges, Customer Experience Assistants, and Jewelry Consultants responsible for delivering exceptional service to Brilliant Earth customers. The Customer Experience team members efficiently and effectively execute a personalized showroom experience with our fine jewelry customers. As the team’s manager, you will foster an environment of partnership & positivity, bias toward action, and commitment to the customer. The Customer Experience Manager assists in leading the team to achieve and exceed sales and customer experience goals, directly impacting the growth of the company and the individual team members. We are searching for a motivated and dedicated team leader to drive success.This role is in person at our showroom in Seattle. The ideal candidate will be able to work a Tuesday-Saturday schedule.
Learn more and apply here.
Sales Assistant
Our Customer Experience Sales Assistants are dedicated to providing an exceptional experience for every Brilliant Earth customer. The Customer Experience Sales Assistants will be responsible for guiding the customer through the life of the sale through any one of our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members take a consultative approach towards customer inquiries regarding our luxury product line to assist in finding the best jewelry match for each customer. The goal of the Sales and Customer Experience team is to create personalized experiences and build lasting relationships while sharing in the happiest moments of our customers’ lives. The ideal candidate will be able to work a schedule that includes weekends.Learn more and apply here.
Beauty Advisor
We’re seeking talented souls who possess passion for creating true beauty while making a difference in the world. Put your positive energy to work at Aveda in our Experience Center. In this role, you will provide hair and wellness expertise to our guests. You will teach our guests how to use our products effectively, you are the expert!
Qualifications:
- High School Diploma or equivalent
- Proven retail experience
- Excellent verbal and written communication skills
- Exceptional organizational skills
- Ability to work retail hours including days, nights, weekends and special events in a fast- paces work environment
- Desire to learn, with mandatory attendance and satisfactory completion of all company- required meetings and education
Advisor
We’re seeking talented souls who possess passion for creating true beauty while making a difference in the world. Put your positive energy to work at Aveda in our Experience Center. In this role, you will provide hair and wellness expertise to our guests. You will teach our guests how to use our products effectively, you are the expert!
Qualifications:
- High School Diploma or equivalent
- Proven retail experience
- Excellent verbal and written communication skills
- Exceptional organizational skills
- Ability to work retail hours including days, nights, weekends, and special events in a fast- paced work environment
- Desire to learn, with mandatory attendance and satisfactory completion of all company- required meetings and education
Keyholder- Part Time
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store.
You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide inspirational, authentic and personalized customer service to achieve all sales and customer service targets.
You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation as will also have responsibility for opening and closing the store on a rotational basis.
Qualifications
- Proven retail experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalized customer service
- While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
For more information and to apply, click here.
Full Time Furniture Sales Associate
Crate and Barrel Furniture Sales Associates have a passion for helping customers see what is possible with the latest on-trend merchandise. They do this by building meaningful and long-term relationships with their customers, and use their comprehensive knowledge to guide and advise customers looking to furnish an entire room or simply add an accent piece. Our Furniture Sales Associates are up-to-date on the latest trends, and are trained to work with a range of design styles from classic to contemporary. In addition, Furniture Sales Associates utilize digital tools and technology during in-store and in-home consultations to show our customers how our furniture, fabrics and décor can bring their vision to life. If you enjoy working with customers in a competitive team environment, have a passion for helping customers with their home interiors and have a proven ability to drive sales, this position has the potential to offer you a creative and rewarding career.
What you’ll do:
- Support and maintain store sales (including furniture and housewares products) and service goals as communicated by Assistant Store Manager or Team Leader.
- Ensure all customers are provided gracious, quick and efficient service.
- Promote design services to our customers in order to elevate their shopping experience and distinguish Crate and Barrel from competitors. This may include In-Store Design consultations, In-Home Design consultations, and virtual design consultations.
- Support eCommerce through design chat, CSC training, and Centralized Design services as needed
- Maintain awareness of all systems, products and resources while selling throughout the entire store; supporting Crate and Barrel as an evolving omni-channel business.
- Demonstrate company standards in selling, customer service, visual merchandising and teamwork.
- Build rapport with customers by demonstrating product knowledge and the use of strong interpersonal skills
- Develop new and lasting relationships with customers through prospecting and clienteling
- Provide feedback, share observations, assessments and ongoing solutions with the Assistant Store Manager or Team Leader.
What you’ll bring:
- Previous customer service experience
- Ability to build/maintain a client base and provide creative furnishing solutions for customers’ needs
- 6+ months competitive sales or interior design service experience preferred
- Good reading, written and verbal language skills (English)
- Good communication and interpersonal skills
- Good time management and organizational skills
- High school diploma/ GED or equivalent
- Ability to move and/ or lift up to 50 pounds; heavier merchandise with team assist
- Must be available to work a flexible schedule including weekends and holidays
Responsibilities:
-
For all FT and PT roles: Availability to work days, evenings and weekends, including Saturday and Sunday in some weeks
-
For PT roles: Availability to be scheduled 12+ hours per week (16+ is preferred), with a minimum of 8 hours and two shifts on Friday, Saturday, and/or Sunday
For more information and to apply, click here.
Full Time Sales Associate
Crate and Barrel Sales Associates are at the heart of our customers’ experience. Genuinely warm and naturally driven, you’re a fan of everything we sell. That enthusiasm brings a level of excitement to our stores that makes shopping fun and keeps customers coming back. Under the direction and mentorship of the Assistant Store Manager, Sales and Team Leader, Sales your day is dedicated to meeting daily sales goals, becoming an expert on our products, answering customers’ questions and keeping the sales floor neat and welcoming.
What you’ll do:
- Maximize company sales growth and profitability through the use of creative selling skills, teamwork and customer service, in order to deliver an engaged experience to every customer, every time.
- Demonstrate company standards in selling, customer service, visual merchandising and teamwork.
- Ensure full understanding of all products and have a continued awareness of the most current information available.
- Develop, share and apply product expertise.
- Maintain an awareness of all product information, intranet communications, and current advertising and marketing initiatives.
- Maintain sales floor coverage and follow posted schedules with regard to area assignments.
- Maintain the store counters and assist with store maintenance as directed by the management team.
- Maintain all store displays and uprights/shelves in between customer interactions.
- Actively engage customers and remain attentive to customer needs.
- Assist customers with product selections and process all customer orders or returns.
- Update notes on customer sales to keep sales associates informed, as needed.
What you’ll bring:
- Customer service or retail experience preferred
- Good reading, written and verbal language skills (English)
- Good communication skills
- Basic math skills
- Ability to move and/ or lift up to 50 pounds; heavier merchandise with team assist
- Must be available to work a flexible schedule including weekends and holidays
Responsibilities:
-
For all FT and PT roles: Availability to work days, evenings and weekends, including Saturday and Sunday in some weeks
-
For PT roles: Availability to be scheduled 12+ hours per week (16+ is preferred), with a minimum of 8 hours and two shifts on Friday, Saturday, and/or Sunday
For more information and to apply, click here.
All Positions
Applicants should walk in any week day between 11:00am-4pm to fill out an application & meet a manager.
Retail Ambassador
Where do we need help?
We’ve sold a million shoes, launched three groundbreaking materials, and changed how people think about comfort, design, and retail. Now we’re taking the Allbirds in-store experience across the country and are looking for passionate retail ambassadors to execute on that mission.
Who are we looking for?
The Retail Ambassador’s core purpose is to deliver an exceptional customer experience through quality, personalized engagement. Retail ambassadors contribute to Allbirds’s culture by being team-oriented, accountable, and focused on continuous learning.
What does the job entail?
Delivering and executing on three primary focus areas: Customer Experience, Daily Operations, and Teamwork.
Apply now, and find out more information here.
Assistant Store Leader
We are looking for a phenomenal Assistant Store Leader to motivate and lead our retail team, execute operational responsibilities, and enhance our customer’s in-store experience at our very first Seattle store in University Village.
Apply now, and find out more information here.
Guest Service
As a member of our Guest Service team, you will create a positive environment for our guests by providing excellent customer service. You will work with other team members to ensure guests satisfaction.
Tasks
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.-
- Issue receipts, refunds, credits, or change due to guests.
- Greet guests entering establishments.
- Answer guests’ questions and provide information on food items.
- Process coupon codes
- Stock shelves, and mark prices on shelves and items.
- Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
Apply here.
Part-Time Ambassador
Click thru links below for job descriptions and how to apply!
Part-Time Stylist
We love fashion, but we love people more. As a Part-Time Stylist with us, you will find joy in serving others and guiding them to the outfits that fit their body type, lifestyle and sense of style.
Act as an Ambassador of our Core Values:
- Humility: The ability to recognize your value, strengths and weaknesses as well as the value of others.
- Empathy: The ability to understand and value the perspective and feelings of others.
- Authenticity: Embracing who you are, listening to yourself and making decisions based on personal conviction.
- Relationships: Developing genuine connections, lifting others up and following through on team commitments.
- Tenacity: The courage to try something new, persist through difficulty and seek solutions.
- Exude positive energy
- Help create a healthy store culture
- Build your fashion credibility
- Deliver HEART experience to the best of your abilities with every customer
- Build Community & Brand Awareness
- Contribute to the Store’s Financial Success
Requirements:
- Tenacity, grit and can-do attitude.
- A growth mindset, open to learning and developing.
- Strong relationship skills: ability to develop authentic connections.
- Team player who works well in a group dynamic.
- Inclusive of ALL! We do not tolerate discrimination of any kind and we welcome EVERYONE.
- A calm presence in the face of challenge or adversity.
- Smiles, we like smiles a lot!