Kiehl’s Since 1851
Full-time Keyholder
What You Will Do:
We have an exciting opportunity to join the Kiehl’s family as a Keyholder. This position is responsible for assisting Store Manager in achieving store sales goals in conjunction with reaching individual sales goals established by management team. Provide superior customer service standards and develop customer relationships that will result in repeat business. Execute short and long term plans to achieve goals in support of the store’s business strategy. Responsible for product and brand image presentation while maintaining a neat and organized store.
- Delivers a best in class experience to customers
- Upholds standards of customer service excellence
- Leader in productivity
- Regular attendance and timeliness for all scheduled shifts
- Assist Store Manager in achieving store sales goals in conjunction with reaching individual sales goals established by management team
- Enforce company policies and procedures
- Perform open and close procedures for the store
- Provide training to new store employees
- Effectively execute visual directives, education selling tools and customer service standards
- Perform other job-related duties as assigned
What We Are Looking For:
Required Qualifications:
- Retail and/or cosmetic experience preferred
- Prior key holder experience preferred
- Customer service experience
- Communication skills
- Analytical skills
- Basic computer skills
- Must be willing to work flexible hours and to work nights and weekends
- High School Diploma or GED required
- Must be 18 years or older
Preferred Qualifications:
- Bilingual: Spanish or Mandarin
Physical Environment: Must be able to work on the sales floor for extended periods, walk up and down a flight of stairs and/or ladder as necessary, and lift up to 25 lbs. on a regular basis
What’s In It for You:
- Salary Range: $16-$18
- Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products)
- Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
- Employee Resource Groups (Think Tanks and Innovation Squads)
- Access to Mental Health & Wellness Programs